Privacy Policy
Last Updated: January 2025
REELabs ("we," "our," "the Clinic") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, communicate with our team, or receive services at our clinic.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Date of birth
- Appointment details
- Intake form responses
- Payment information (processed through secure third-party vendors)
1.2 Health-Related Information
If you choose to book an appointment or complete a health questionnaire, you may share:
- Wellness goals
- Medical history
- Lifestyle information
- Any other information submitted through forms
This information is used solely to deliver our services and is kept confidential.
1.3 Automatically Collected Data
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Usage data
- Cookies and analytics information
This helps us improve website performance and user experience.
2. How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Deliver wellness and longevity services
- Communicate with you about your visit
- Respond to inquiries
- Improve our services and website
- Maintain security and prevent misuse
- Send optional marketing communications (you may opt out at any time)
We DO NOT sell your information to third parties.
3. Sharing of Information
We may share your information only in the following situations:
3.1 Service Providers
With trusted vendors who help us operate our platform (e.g., scheduling software, payment processors). These providers are required to protect your information.
3.2 Legal Requirements
If required by law, subpoena, or to comply with legal processes.
3.3 Safety and Protection
If necessary to prevent harm, fraud, or protect the rights of REELabs and its clients.
We never share your information for advertising without your consent.
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your information
- Request corrections
- Request deletion
- Opt out of marketing communications
You may exercise these rights by contacting us at: info@reelabs.com
6. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from minors without parental consent.
7. Third-Party Links
This website may contain links to external sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our website following changes constitutes acceptance of those updates.
9. Contact Us
If you have questions about this Privacy Policy, contact:
- Email: info@reelabs.com
- Address: 123 Wellness Drive, Austin, TX 78701
- Phone: (512) 555-0123